Posts Tagged ‘third party’

Have You Seen Your Carrier’s Safety Record?

Monday, June 6th, 2011
chemical spill

chemical spill

Every time you ship a product, your reputation and brand equity is at risk.  Food/beverage, pharmaceutical, and chemical companies face consumer health concerns each time their freight is placed within a trailer.  Hazardous spills can result in the release of toxic chemicals into the air as well as onto the ground, posing a risk for those who inhale the compounds.  Food and pharmaceutical companies face improper transportation conditions necessary for the products to remain fresh up until delivery as well as the reselling of their products after a theft.  In these cases, products face contamination issues and pose harmful risks to consumers who unknowingly ingest these products.

When tainted products hit the markets, whether through theft or failure to be alerted of transportation conditions, the FDA and manufacturers are prompted to issue recalls/health alerts, advertising the company’s brand name with a series of reported cases of salmonella, among other concerns.  Years of building up a reliable and trustworthy reputation can be destroyed with a single delivery.

In many cases, accidents/thefts are the result of inadequate carriers, demonstrating the importance of reviewing a trucking company’s record before placing your freight in their hands.  When trusting a 3rd party to find you the cheapest rate, you are taking the chance of shipping with some unknown carrier who may be on an alert status in one or more of the CSA’s BASIC categories.  This not only puts your freight at risk, but poses a danger to everyone else on the road.  Do you want your freight onboard a carrier that just caused a major accident due to improperly maintained equipment or reckless driving?

The CSA 2010’s Safety Measurement System (SMS) scores a carrier and driver’s safety performance in seven BASIC categories, placing those who pose as a risk on “alert” status.  Ranking from 0-100 (100 being the worst), the CSA 2010 has changed the scoring of deficiency from 75 and above to a lower number based on whether the carrier is a passenger, Hazmat Certified, or Other-which includes most trucking carriers.  Scoring reflects a carrier’s BASIC scores compared to other carriers in their group.  The categories are as follows (provided by http://www.carrier411.com/csa2010.cfm):

-Unsafe Driving:  This category includes reckless driving, inattentiveness, speeding, failure to use a seatbelt, among others.  To be placed on an “alert” status, a carrier must receive a score of ≥50 (passenger), ≥60 (HazMat), or ≥65 (Other).

Road Scholar Transport, a HazMat certified asset-based carrier, received a very low score of 9.3% in this category due to its safe drivers.  (If you’re a qualified driver, Road Scholar wants to hear from you.  Apply today at http://www.roadscholar.com/employment.php).

-Fatigued Driving (Hours of Service):  This category includes violations against the current HOS rules such as surpassing the 11-hour allowed driving time, log violations, and driving after being placed out-of-service, among others.  To be placed on an “alert” status, a carrier must receive a score of ≥50 (passenger), ≥60 (HazMat), or ≥65 (Other).

Road Scholar, once again, scored lower than the 60% category with 49.2%.

-Driver Fitness:  This category includes those drivers who are unqualified, does not meet medical qualifications, and improper endorsements on CDL, among others.  To be placed on an “alert” status, a carrier must receive a score of ≥65 (passenger), ≥75 (HazMat), or ≥80 (Other).

Road Scholar’s drivers are continuously being educated to ensure their competence and your safety on the road, receiving an inconclusive score in this category.

-Controlled Substances/Alcohol:  This category includes those drivers who are under the influence or in possession of drugs and alcohol.  To be placed on an “alert” status, a carrier must receive a score of ≥65 (passenger), ≥75 (HazMat), or ≥80 (Other).

In this category, Road Scholar received NO violations due to responsible drivers and routine drug tests.  You can’t get better than that.

-Vehicle Maintenance:  This category includes improper truck maintenance (Defective lights, windshield wipers, and brakes, flat tires, etc.).  To be placed on an “alert” status, a carrier must receive a score of ≥65 (passenger), ≥75 (HazMat), or ≥80 (Other).

maintenance staff

With an “alert” status being 75% or greater, Road Scholar scored in at 36.5%.   This score reflects daily maintenance procedures, newer equipment models, and pre/post-trip inspections conducted by Road Scholar staff.

The final two BASIC categories (Cargo-Related and Crash-Indicator) are not available to the public.

So the next time you ship a product, think about your company’s reputation before you put your freight onboard an unknown carrier and go to www.roadscholar.com to get your LTL and truckload rate.

Would you ship with a company who has a series of alerts out on them?

want a safe carrier

Video: Tractor Trailer Goes on Rampage…Who is Handling Your Freight?

Tuesday, April 26th, 2011

You may remember the live broadcast on October 15, 2004 of a truck driver who went on a rampage in his tractor trailer in Bellaire, Texas.  Footage of the event was popularized in 2007 when Court TV aired the incident.  In case you don’t remember, here is a refresher:

rampage

In a riot, the driver first crashed into a store and then took off on the freeway at full speed with police on his tail.

Why the need for speed?  It wasn’t because he was late for a delivery.

Two main reasons given for the driver’s reckless behavior were job stress and meth use, emphasizing the need for companies to conduct regular drug and background checks on their drivers the way that Road Scholar does.

Also, the need to know who is handling your freight is very important as well.  That’s one of the many benefits of choosing an asset-based carrier like Road Scholar over a broker.  When shipping via a third party, you do not know who your freight is passed onto or what their record is like. And if something goes wrong, like the above event, it is likely that your broker does not have cargo or liability insurance.  Read more about brokers vs. asset-based carriers at http://www.roadscholar.com/blog/trucking-companies-drift-from-third-party-reliance-as-capacity-issues-continue.

But what if was your freight that happened to be inside the above truck?  The good news for you, the shipper, is that you can see exactly where your freight is live by just turning on headline news, as you watch the truck transporting freight dodge and ram commuters and police officers.

The bad news, you now have to explain to your customer that their freight is not going to be delivered on time because the driver is currently on a rampage.  Not to mention the potential damage and contamination of your freight, resulting in large losses.

tracking

But does your freight have to make headline news for you to get a live stream of where it is at?  The answer is simply no.  Road Scholar has the technology to allow customers the ability to view live data on where their shipment is any given time, as well as the history of where it has been.

Learn more about Road Scholar Transport and how to keep your freight safe by visiting www.roadscholar.com.

Do you want your freight in the back of this tractor trailer?

Trucking Companies Drift from Third-Party Reliance as Capacity Issues Continue

Wednesday, April 20th, 2011

Transport Capital Partners LLCTransport Capital Partners LLC conducted their Business Expectations Survey for the first quarter and the results are not looking up for brokers.

According to the survey, carriers are gradually drifting away from brokers, whom they relied on to fill their empty lanes/trucks, with 87% of those questioned stating a decrease in their broker usage within the previous months, an article in The Trucker notes.

When compared to past surveys, the number of third-party shipments has decreased drastically, with two-thirds of carriers relying on brokers back in May 2009, the site explains.

As the survey demonstrates, “40 percent of the carriers report that broker freight services account for less than 5 percent of their revenues…35 percent report 6-15 percent” and “only a quarter of carriers rely on brokers for more than 16 percent of their revenues” (http://www.thetrucker.com/News/Stories/2011/4/20/TCPsurveyCarriersshiftfrombrokersascapacitytightens.aspx).

These decreases include smaller trucking companies as well, who previously relied on brokers moreso than large carriers due to their smaller service areas.  They too, according to the site, decreased their usage of brokers at the same level as larger carriers did.

What is the reason for this change?

As you may have guessed it, tight capacity issues currently facing the trucking industry are playing a large role.

Carriers are facing shortages not only in trucks, but drivers as well, finding that they do not have the capacity to accompany all customers’ requests.  Therefore, carriers are going to choose to service their current customers before going through third-parties.

With rising diesel prices, carriers are looking to cut costs and will profit more by transporting the freight with their own customers, whereas a typical broker

“achieves gross margins of 15 to 20 percent,” cutting into the amount carriers can make off the shipment.

But, then again, can it be that shippers are realizing the benefits of choosing an asset-based carrier over a third-party?

Both carriers and brokers operate within a framework that is based on distance, time, and rate.  But here is the difference.  It is the carrier, not the broker, who is constantly managing inventory and making sure freight gets transported to where it needs to be, on time, taking on a responsibility that far surpasses the framework of brokers.Road Scholar Transport

Ask yourself this, do you know who is hauling your freight?  Better yet, do you know when their equipment was last inspected?  Neither does the broker.  Luckily, you don’t have to worry about equipment failing with Road Scholar.  We never had an equipment failure due to newer models and daily inspections.

And for when something goes wrong, are you covered?  Did you know that the typical broker has no cargo or liability insurance?  Compare that to a company like Road Scholar who provides the proper insurance, which you can view at http://www.roadscholar.com/certifications.php.

Not to mention Road Scholar’s high security shipping and premium services.  Check it out for yourself at www.roadscholar.com.

Do you think shippers are gradually choosing to transport their freight via a trusted carrier instead of a broker due to security and safety issues?

Road Scholar Transport

Popular Antacid Recalled Due to Wood/Metal Contamination

Tuesday, December 14th, 2010

A voluntary recall has been issued for Rolaids Softchews after findings of wood and metal particles within the antacid.Rolaid Softchew
McNeil Consumer Heathcare claims that the contamination is more than likely a result of a third party manufacturer (http://www.myrecordjournal.com/latestnews/article_e7859b4a-07a0-11e0-a0ae-001cc4c03286.html).

The Department of Consumer Protection is urging all individuals to discontinue use and to receive a refund by going to www.rolaids.com or calling 1-888-222-6036.  Those experiencing health problems or requiring more information about health effects are told to contact their doctor.

The recall includes around 13 million packs of Rolaids Extra Strength Softchews, Extra Strength plus Gas Softchews, and Multi-Symptom plus Anti-Gas Softchews, according to inpharm.com.

To prevent your products from contamination during transport, ship with Road Scholar Transport.  With less than 0.0005% in damage claims, you can be assured that your freight remains safe during transport.

Request a quote today at http://www.roadscholar.com/freightquote.html.