It’s Saturday and you just got a call from your number one customer. They need your products and they need them fast. What do you do?
Your reputation is on the line as you frantically make calls but are told the same thing over and over again…we do not offer same-day service.
Finally, you come across a carrier who offers a glimpse of hope. “Yes, we offer expedited services…but not on weekends.”
Time is ticking and you are just about to give up when one of your colleagues walks by. “Have you tried Road Scholar Transport?”
Gaining hope, you pick up the phone and dial 800-542-2301 and are immediately greeted by a friendly voice. “Good Morning. Road Scholar Transport. How may I help you?’
Feeling a sense of comfort in talking to an actual person instead of a machine like you faced on previous calls, you explain your problem.
“No problem,” Road Scholar’s helpful and knowledgeable employee replies. “Whether it be weekday or weekend delivery, we offer 24-hour and same-day expedited service, 24/7.”
The customer service rep even provides you with a link (http://www.roadscholar.com/mileage/index.php?to_zip=&=Calculate&from_zip) that allows you to calculate how long it will take for your shipment to arrive at your destination.
Furthermore, you learn that by going to www.roadscholar.com you can schedule future pickups and track your shipment down to the street level!
Best of all, you managed to keep your customer and provide reliable, fast service at a moment’s notice.
No longer do you need to frantically search for a carrier to deliver your weekend freight. Road Scholar is your one-stop shop for shipping; offering vans, temperature-protect, auto hauling, expedited service, and much more.
Have you ever faced a time when you had a problem getting your freight delivered because it was a weekend or needed same-day delivery?