Posts Tagged ‘customer’

Road Scholar Transport Launches New Website

Monday, January 17th, 2011

It’s the New Year which means new beginnings, new possibilities, and a new website.

Road Scholar Transport launched its new site earlier this month, www.roadscholar.com, improving the current online options you love as well as providing fresh and easier tools to make shipping easier for you, the customer.  Features include:

Live Chat with a Transportation Expert

Real Time Satellite Tracking of Your Freight

Instant Rates & Quotes Online

Live Mapping of Equipment Availability Areas

Games/Entertainment

Employment Opportunities

Video/Image Vault

Company News/Blogs

Verify Driver ID Badges via Regiscope

Can’t remember the links to our social media sites?  You don’t have to.  Just go to www.roadscholar.com and click on the blog, Twitter, Youtube, Facebook, and LinkedIn links on the bottom of the page to be redirected to the site.  That’s right; the fun doesn’t have to stop there.  Follow us regularly to be informed of contests, special discounts, and trucking industry news.

While you’re at it, visit our awareness website at www.roadscholarawareness.org where you can help join the fight for your favorite charities, sponsor a truck, learn about the different organizations/conditions our trucks are dedicated to, read our awareness blogs, and much more.

Join the fun and visit www.roadscholar.com today!

Trucking Company Owes Thousands After Reefer Fails to Maintain Proper Temperature

Wednesday, December 22nd, 2010

CFL Transport, a trucking company headquartered in North Dakota, is ordered to pay $15,000 after the cargo it was pizzatransporting thawed before arrival.

The company was carrying a shipment of frozen pizzas for Pizza Corner Inc. four years ago, when the reefer used to transport the food was set at the wrong temperature.

According to valleynewslive.com, the pizzas were to be delivered frozen to Tacoma, Washington and later shipped to a customer in Anchorage, Alaska but arrived thawed, and therefore, refused by the customer.

Documents showed that the reefer maintained a temperature of 41 degrees, leading the Supreme Court to make the decision against the trucking company (http://www.valleynewslive.com/Global/story.asp?S=13725931).

Want to be guaranteed that your freight will be delivered at the temperature you specify?

You can.

Road Scholar Transport offers freezers, reefers, and heaters with unlimited user-defined temperature alerts so you can see the exact temperature of your cargo at any moment during transport.  Road Scholar employees are alerted immediately of any temperature change to ensure that your freight maintains the proper temperature.

Visit www.roadscholar.com to learn more about our services.

Cargo Loss is Up, But Not for Road Scholar Transport

Friday, August 27th, 2010

2010 marked a new year, new beginnings, and new…theft?

Stolen cargo is increasingly becoming a problem, with the total number of hijackings rising 5% between the months of January to June, according to an article on truckinginfo.com.  This increase continued over from last year, where there was also a rise in stolen goods.

So what’s the difference between last year and the current day?  Simple, the aims are more directed and specific.  Thieves know exactly what they want and how profitable it will be.  The two biggest targets are proved to be ‘multi-trailer thefts and large scale warehouse burglaries” (http://www.truckinginfo.com/news/news-detail.asp?news_id=71117).

How bad exactly is theft this year?  Think of it this way, the largest amount of cargo stolen that is known to date occurred this year when Enfield, Connecticut encountered $76 million taken in goods, truckinginfo.com notes.

Fortunately, Road Scholar Transport does not have to worry about their customer’s goods being hijacked.  With extensive security measures, clients can rest assure knowing that their freight is safe.  Some of these security features include:

-Qualcomm:  Features panic buttons to prevent operation of vehicle

-Navalock

-Electronic door monitoring

-Reefer and power unit tracking

-Roof decals for arial tracking

-Nextel direct connect

-Digital surveillance system of Road Scholar’s property

-Skybitz monitoring and tracking

-Driver background checks

-And much more

To learn more about Road Scholar Transport’s security features and services visit our website at www.roadscholar.com.

Road Scholar Transport