How important is your company name? Is it important enough to protect? Then why risk putting your freight and reputation on the line by choosing an inexperienced carrier to handle your products? Road Scholar Transport is the carrier you need to avoid that million dollar pharmaceutical theft. That widespread recall. That vicarious liability suit. With the toughest security products in the industry today preventing driver access to your freight and the documentation you need including the live status of your shipment from pickup to delivery, historical temperature alerts, as well door closures and openings, Road Scholar is your one stop (or multi-stop) LTL and TL carrier keeping our customers satisfied and your freight safe.
Road Scholar receives praise from our customers for handling unique emergency type events (such as the recent Hurricane Sandy or the unexpected urgent shipment that needs to be delivered ASAP) and recommendations from customers who we have developed a multi-year partnership with.
But don’t just take our word for it. Here is what companies throughout the Mid-Atlantic and New England states are saying about Road Scholar Transport, a family-owned and operated business that was first established in 1988.
-Anne Killeen from Van Horn, Metz & Co. (a raw materials distributor headquartered in Conshohocken, PA) speaks out about Road Scholar’s expedited service…
We would like to sincerely thank you for the service and expertise your company provided to us today. We had an emergency arise this morning at 8:40AM and called your salesman Paul. Paul called your office and spoke to your Operation Manager -Dick who really made things happen. Your truck was here by 10AM and was at the customer by noon time. In this competitive market with same products, you have to stand out from your competition and today you allowed us to do that with the service you supplied us. You really gave us something to be thankful for – Happy Thanksgiving to everyone at Road Scholar.
-Richard Littlewood, President of G.J. Littlewood & Son, Inc. (synthetic and natural fiber dyers and finishers in Philadelphia, PA) acknowledged Road Scholar’s ability to present itself in a disaster relief effort during the recent hurricane that swept the east coast…
I would like to personally thank you and the crew at Road Scholar for your due diligence in response to G.J. Littlewood’s emergency needs in the wake of Hurricane Sandy. If not for your quick response in sending a trailer to evacuate our lower warehouse, we stood the possibility of losing everything.
We are very fortunate to have good friends in high places!
Mr. Littlewood continued to discuss not only the services Road Scholar provides, but its staff as well…
Road Scholar’s truck drivers are the company’s most valuable aspect. Jimmy has one of the greatest group of drivers I have seen. They are ambassadors for the company. These guys not only pick up stuff but know when a customer has needs and when they have problems and they report back to the company. This is predicated to family business. It is not like these big corporate companies. They don’t call to see if I need help. It’s a relationship you’ll never see in corporate America today. It’s more personal. There is no way to put this into words. When you have small businesses and family businesses, people watch each other’s back. We’ve had this relationship with Road Scholar almost 20 some years now.
When it comes to transportation one thing comes to mind…Road Scholar Transport. I hope people go there.
-Jeff Churchvara, VP, Facilities, NE region at Veltek Associates (manufacturers of sterile chemical products, located in Malvern, PA) brought up Road Scholar’s outstanding damage claim record…
I would like to thank you and Road Scholar for all the support you have shown us over the years. I recently worked on a proposal that was going to a longtime customer and while thinking of how to list all the new things we had planned, I realized there were many things, “old” things, which we continued to do very well. One of those “old things” was their unique receiving requirements. So I looked back through the customer history and in 15 years of providing this product to them we never had a damage claim for freight.
To assist with your incoming inspection, Veltek stacks STERI-WATER in an “H” pattern so all the labels face outward and the pallets do not have to be broken down for inspection. This unique pattern presents a challenge for trucking companies and to solve the problem, Veltek enlists the services of Road Scholar Transportation, who moves STERI-WATER between our Malvern manufacturing facility, Sterigenics in Charlotte, our Exton warehouse and eventually your receiving dock. The same Road Scholar driver moves this freight between all locations and we attribute his professionalism to the success of your unique stacking requirement. To put this into perspective, STERI-WATER moves over 1000 miles, through three secure facilities, with the SAME trucking company and the SAME driver. Since Road Scholar began transporting STERI-WATER in 1997, we have had NO freight claims on any shipments to your facility, which we both know translates into no downtime for your warehouse and ultimately a cost savings for both of us.
-Bill Liddell, traffic manager at Crown Boiler Company (makers of residential and commercial hydroponic heating products and water heaters, headquartered in Philadelphia, PA) also touched on Road Scholar’s expert staff and their ability to do what it takes to get the job done…
Me and Larry here at the warehouse really wish express our deepest appreciation for what your company has done for us down here in Philly. We both feel it necessary to say that without your man Rich in the office we would have been lost the past month. He has worked miracles for our company and has provided heating equipment nonstop to NYC when we thought it would be impossible. He truly is a wonder worker and thank you for investing in doing more business with us. As I told your daughter today you are a one of the most exceptionally people and are a special person and I am glad to call you a friend.
-And if that’s not enough, Peter Wyszynski from Boars Head Provisions (creators of specialty meats, cheeses, and condiments) who has been utilizing Road Scholar’s reefer service for many years, commented on the services Road Scholar provides to keep their brand equity safe…
Jim Barrett and his team at Road Scholar Transport have provided transportation for my company for the last twelve years. During this time we have not had one dispute. There have been no cargo claims, no customer complaints, and no adversity. Road Scholar is a very friendly company. They provide very efficient and effective transportation service. Road Scholar’s delivery performance has been 98% or better year after year. They are a company that believes in and practices continuous improvement.
I cannot stress enough how effective they are at protecting my brand equity. When I tender a shipment to Road Scholar, I am confident that they will protect and secure my products from any and all potential risk.
If you are wondering why I would take the time and effort to write such a lengthy recommendation for a transportation provider, the answer is simple. They not only earned it, they deserve it. Road Scholar has always done everything humanly possible and has gone above and beyond to service me, my company, and my customers. They never say no. When they are asked to jump, they ask “how high.” They are by far one of the most conscientious transportation providers that I have had the privilege to work with. In today’s business environment the concept of providing superior customer service and satisfaction seems to be a thing of the past. To Road Scholar, customer service is not a concept, it’s a principle and a strong personality trait embodied in the owner of the company and part of the moral fiber of their company.
I assure you that you will not be disappointed in what they can offer you, your company, and your customer.
Want to be part of the satisfied customers utilizing Road Scholar’s LTL and Truckload van and reefer services? Then visit www.roadsdcholar.com today to get a rate. While you are there, check out more of what people had to say about our company at http://www.roadscholar.com/freighthaulingtestimonials.php.
Have you had a good experience with Road Scholar? Please share your comments below! On a scale of 1-10 (10 being very) how influential are customer testimonials to you when choosing a carrier?